PRICES & CURRENCY
All prices published online, payments and invoices are in Euro (€/EUR).
SHIPMENT & FEES
Shipments destined for Switzerland do not contain an invoice or any other documentation declaring the value of the merchandise.
All shipments destined for countries outside Switzerland, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.
You can pay by credit card or PayPal
Orders to the Switzerland over €150 receive Complimentary Express Delivery
Orders to the Switzerland €150 costs €8 Express Delivery
Delivery within Europe (excluding Switzerland) costs €20 and is subject to duties and taxes, see below.
Delivery in 2–6 working days.
Deliveries will occur during business hours from Monday to Friday, holidays excluded.
It’s not possible to place orders with a different shipping country from the one you choose to navigate the website.
All orders arrive in gift wrapped signature Veronica Gautschi packaging.
Taxes & duties
If you are ordering for delivery outside the Switzerland, we will remove VAT from the price automatically. This means all relevant local taxes and duties will be charged at the delivery from our shipping partner. (Fedex or UPS).
It is possible to return or exchange any item ordered within 14 days from the date of delivery.
Products must be returned in their original condition and in their original packaging
products can be exchanged according to stock availability.
Please email us at firstname.lastname@example.org to request a return.